Shipping Policy
Alpenia Gear Shipping Policy
At Alpenia Gear, we aim to make your shopping experience as smooth and enjoyable as possible. Here’s what you need to know about our shipping:
Shipping Costs:
- Standard Shipping (European Countries): €4.95
- Free Shipping: Enjoy free shipping on orders over €100.
- Heavy Items: For some heavier products, a shipping fee of up to €9.95 may apply.
Order Processing:
- We ship orders Monday through Saturday. Most orders are dispatched within 48 hours. If an item is on backorder, we’ll notify you by email.
Delivery Times:
- Standard Delivery: Most orders within European countries arrive within 5-10 business days. Deliveries to specific islands or remote areas might take a bit longer.
Tracking Your Order:
- All orders come with tracking, so you can follow your package from our warehouse to your doorstep.
Shipping Availability:
- Please note that some areas may not be supported due to a lack of shipping services. If you cannot find a shipping option at checkout, please contact our support team, and we’ll help double-check and find a solution.
We’re dedicated to getting your order to you as quickly as possible. If you have any questions or need assistance, our customer service team is here to help.
Thank you for choosing Alpenia Gear!